Frequently Asked Questions

Who are CaterCater Ltd?

CaterCater Ltd is an established catering company managed by directors Paul Holmes and Austin Powell. Between Paul and Austin are many years experience in catering, hospitality and event management all of which has been used to grow the successful catering company CaterCater Ltd.

Where is CaterCater Ltd based?

CaterCater Ltd run their operation from 5 stars rated 'scores on the doors' commercial kitchens in Gloucester; we also have fully operational commercial kitchens in Cheltenham, Bristol and Bath. Our Sales office is located in Highnam Business Park.

What do CaterCater do?

We provide catering, hospitality and event management for all occasions at any location. The team provide catering for weddings, parties, corporate events which includes the service of canapés, buffets, seated meals, hog roasts, BBQ’s amongst many others. CaterCater also provide contract catering for large and small companies all over the UK and have recently launched our direct service, ideal for all those occasions where you need catering delivered to the door.

Are all the staff at CaterCater qualified?

All of the chefs we employ are fully qualified and trained to the highest level, each have a varied level of experience in different fields of catering. All CaterCater staff have up to date health and hygiene qualifications.

Are you insured?

Yes we have full cover with AXA Insurance UK PLC to cover employers and public liability responsibilities.

What areas do you cover?

We cover Gloucestershire and surrounding counties; we will however travel further a field and have worked in London, Manchester, Liverpool, Wales and Cornwall.

Why should we choose CaterCater Ltd?

Everyone at CaterCater work extremely hard to provide the best food, service and overall experience. We generate the majority of our business through recommendation and our aim is to ensure you recommend us to your friends, family, and colleagues once you have had us cater for you. Please view our testimonials from previous customers.

How can I receive more information from you?

You can contact the team based in our CaterCater offices at Highnam Business Centre on 01452 527888 or you can email them to info@catercater.co.uk or enquire through website www.catercater.co.uk via our contact form. We will be able to answer any of your questions, provide quotations and menus for you or even book your requirements into the diary.

I like the look of one of your menus what should I do next?

You can contact the team on 01452 527888 or by email info@catercater.co.uk and ask any questions that you might have which we will answer for you. Then we will take a few details from you and send a full quotation and menu by post or email. We will follow this with a call to ensure you have received the menus and quotations and find out if you have any further questions or if you would like to make any changes suitable to you.

Can the menus be changed to suit my requirements?

All of the menus that are shown are for example purposes only, they can be chosen, changed or a bespoke menu can be arranged for you.

How can I be sure everything will go to plan?

For all bookings we complete an event schedule and send this through to you to double check. Once this schedule has been agreed it is used by kitchen staff, service staff and the event manager on the day to ensure everything runs how you would like it to.

Are we able to taste the menu before we decide?

Yes. We provide a taster service for all weddings; a great chance for us to meet you and discuss the day in more detail whilst you can try the fantastic food – please contact the team for more details on 01452 527888.

Can you provide catering at our venue?

Yes. We can provide catering at any venue without any facilities. We are able to provide everything needed to prepare and serve your chosen menu – whatever that might be. Our service can be as simple as dropping prepared foods off to setting up and running a kitchen for a five year period – and everything in between!

Can you help organise other areas of our planned event?

Yes we can. We can provide a variety of additional items including tables, chairs, table linen, chair covers, mobile bars, glasses, additional staff and many many more. We are also experienced in managing events for customers from start to finish, working with limited or large budgets.

We have been let down by our caterers, can you help?

Yes. We will always do are very best to help anyone in this situation or just up against a tight time frame. We have worked with only 12 hours notice on a number of occasions and have still managed to provide exceptional food and service.